IT & Digital Transformation Unit Manager
Serendib Microinsurance Plc., one of the subsidiary companies of LOLC Holdings Plc, obtained the license from the Insurance Regulator of Cambodia in December 2020. Currently, we are looking for a qualified and dynamic candidate to fulfill the following position:
Job Summary:
The IT & Digital Transformation Unit Manager leads the Serendib’s technology operations and digital transformation agenda. The role is responsible for developing and implementing IT strategies, managing IT infrastructure, enhancing cybersecurity, delivering digital transformation projects, optimizing business processes through technology, and ensuring alignment between business objectives and technology initiatives
Main Responsibilities:
- Develop and execute IT and Digital Transformation strategies aligned with business goals.
- Lead digital transformation, system implementation, and process automation initiatives.
- Manage IT infrastructure, cybersecurity, cloud services, and end-user support.
- Ensure system availability, data security, disaster recovery, and compliance requirements.
- Manage IT projects, budgets, resources, and vendor coordination.
- Drive digital innovation through technology solutions, automation, and data initiatives.
- Establish IT policies, governance, procedures, and service standards.
- Monitor system performance, risks, and continuous improvement opportunities.
- Lead and develop the IT team to achieve operational excellence.
- Provide technology updates, reports, and recommendations to management.
- Collaborate with departments and partners to support business growth.
- Perform other duties and projects as assigned
Qualifications and Requirements:
- Bachelor’s degree in Business, IT, Project management, Marketing, or a related field
- 2–3 years of experience in digital projects or the insurance sector
- Knowledge of digital tools, platforms, and project workflows
- Experience with internal teams and external vendors
- Strong computer skills; proficient in project management and office software
- Good time management and ability to resolve issues under pressure
- Strong verbal and written communication in both English and Khmer
- Able to lead projects independently and meet tight deadlines
How to Apply:
Please submit your Cover Latter, CV and relevant documents to heard offiice of LOLC (Cambodia) Plc. or via email: info@serendib.com.kh,