Operation Support-Senior Executive
Serendib Microinsurance Plc., one of the subsidiary companies of LOLC Holdings Plc, obtained the license from the Insurance Regulator of Cambodia in December 2020. Currently, we are looking for a qualified and dynamic candidate to fulfill the following position:
Job Summary
The Operation Support-Senior Executive will support daily business operations by coordinating with corporate clients and internal teams, managing documentation, processing insurance transactions, preparing reports, and ensuring smooth service delivery. The role will also support client on-boarding, system improvements, and operational activities to achieve business objective.
Main Responsibilities
- Support daily operational and administrative activities.
- Coordinate with corporate clients, partners, and internal teams.
- Prepare and maintain business documents, agreements, reports, and client records.
- Process and monitor insurance transactions, ensuring accuracy and timely completion.
- Follow up on client requests, policy issuance, and operational matters.
- Support corporate client on boarding and maintain accurate documentation.
- Prepare operational and management reports.
- Assist with client meetings, presentations, and business coordination.
- Support UAT, system implementation, testing, and process improvement initiatives.
- Coordinate with IT and relevant stakeholders to resolve operational and system issues.
- Perform other duties assigned by the Line Manager
Qualifications & Requirements
- Bachelor’s degree in Business Administration or a related field.
- Minimum 2 years of experience in the insurance industry.
- Experience in sales and marketing is preferred.
- Experience in UAT (User Acceptance Testing) is an advantage.
- Strong communication skills in both English and Khmer, both written and verbal.
- Good interpersonal skills with the ability to work effectively in a team environment.
- Strong time management, prioritization, and problem-solving skills.
- Proficient in Microsoft Office and other relevant computer applications.
- Ability to work under pressure and meet deadlines.
How to Apply:
Please submit your Cover Latter, CV and relevant documents to heard offiice of LOLC (Cambodia) Plc. or via email: info@serendib.com.kh,